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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miss Bee

October 1, 2026

5  out of  5
rating by Miss Bee
"I'm glad I made the switch and Denise was there to help me understand the policy I was purchasing. It felt safe and I got such a better deal for my money."
We responded:
"Hello Miss Bee! Thanks so much for your warm comments. I'm glad Denise was able to help you with your insurance needs. We strive to make sure our customers understand their policies and coverages. Welcome to the State Farm Family!"
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Nathaniel “Rashean” Conaway

September 24, 2026

5  out of  5
rating by Nathaniel “Rashean” Conaway
"Ms. Schuronda, AKA Ms. Chuckles, made signing up for a new policy so easy and effortlessly. Went through every aspect of the the policy limitations and real scenarios. Excellent customer service!!!!"
We responded:
"Thanks Nathaniel! I'm glad Schuronda was able to help you with your insurance needs. Welcome to the State Farm Family!"
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leon rodriguez

September 16, 2026

5  out of  5
rating by leon rodriguez
"The best insurance ever! I been with them for many years, now I have home insurance too, they saved a lot of money and give me a discount on my cars!
The staff are so helpful and friendly, I just want to say thank you so much!!"
We responded:
"Thanks, Leon, for your kind words and allowing our office to insure your home! "
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Liz Cardinal

September 10, 2026

5  out of  5
rating by Liz Cardinal
"Been with Bobby Berry’s office for 6 years now for auto and rental insurance and I’ve been very satisfied with their service and availability! They made switching renter’s insurance better different properties a breeze and the pricing is much better compared to what the apartment complex is offering for insurance."
We responded:
"Thanks Liz for your kind words and being a loyal customer for the past 6 years. Always know that we're here when you need us!"
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Angela Hodge

August 13, 2026

5  out of  5
rating by Angela Hodge
"I was pleased with how all the questions that I had for what need in my policy that best fit me was answere, that help decide to except State Farm."
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Stud Journal

April 28, 2026

5  out of  5
rating by Stud Journal
"It is always a pleasure to do business with Bobby Berry’s office. They are very professional and knowledgeable about the needs of the customers."
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Kayla Joyner

August 12, 2025

5  out of  5
rating by Kayla Joyner
"Denise has been wonderful to work with. Top tier customer service makes every interaction easy and pleasant, and she always respond quickly when I need help. The team really knows their products and takes the time to explain everything in a way that makes me feel supported and confident."
We responded:
"Thank you so much for your kind words! I'm thrilled to hear you had a great experience with Denise and glad to know she's making a difference in our Agency! We look forward to serving you again soon!
Warm regards,
Bobby"
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Kayla Berry

February 4, 2025

5  out of  5
rating by Kayla Berry
"Amazing customer service. Very friendly and fast, thank you"
We responded:
"Your very welcome Kayla! Looking forward to taking care of your insurance needs in the years to come. - Bobby"
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Angel Bond

January 29, 2025

1  out of  5
rating by Angel Bond
"It is a shame to have paid this office for 7 years and be treated in such an unprofessional manner. I had 2 claims thru this office. The first claim I had formally asked to have withdrawn and had Ms Denise call and lie to me and say after the adjuster visits it cannot be removed, that is not true. 2nd claim I had the adjuster come to my house ignore whole rooms in the claim, stonewall, unanswered calls to my contractor, as well undercut the full amount by 10k. Only until they found out I recorded and video taped every interaction with every point person on phone and in my home, did they take the correct action. It is just a shame to be lied to about having claims withdrawn as well having to video record all these interactions to prove I am not being treated fair. As well not answering me, they dropped me instead of taking the action I requested. I have turn all this in to my person to look over. State Farm only cares about the stars they pay at the big games or influencers with large following. At least I have everything documented. as well contacted SF complaints DOI and NAIC."
We responded:
"I'm sorry to see that you were unsatisfied with your experience. I'd like to connect offline to discuss this further. Please feel free to give me a call at 615-271-2996. - Bobby"
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Monolith _G

December 10, 2024

5  out of  5
rating by Monolith _G
"Made switching car insurance as easy as it has ever been. Chris was very helpful and directed me towards many different types of coverage they are offering for a variety of property in which I was seeking coverage. Progressive had quoted me nearly double what I am paying at State Farm and with nearly quadruple the coverage. Thanks!!"
We responded:
"Thanks so much for your kind comments. I'm glad Chris was able to help you save on your car insurance. Welcome to the State Farm Family! Bobby Berry, Agent"
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Dr. Raquelle Woodard

August 20, 2024

5  out of  5
rating by Dr. Raquelle Woodard
"My mom and I have been a client of this office for over 8+ years. Ms. Denise has been our point of contact this entire time and man she has been such a pleasure to work with. She has helped me understand insurance policies, saved me money on State Farm’s policies, and ultimately her advice and experience has helped provide policies that protect our entire family. So thank you Ms. Denise for everything."
We responded:
"Thank you, Raquelle for those kind words! I'll be sure to pass them along to Denise. I'm grateful to both you and your mom over the years by allow my office us to protect you and your family and Denise is a big part of our success! Please don't hesitate to reach out in the future should you need anything else.

Bobby

"
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Jenni Alcantara

July 9, 2024

5  out of  5
rating by Jenni Alcantara
"Denise was very professional and helpful. She was nice and willing to answer all my questions without getting frustrated with me, as it was my first time getting insurance. Thank you so much again Denise!!"
We responded:
"Thanks Jenni for your kind remarks. I'm glad Denise was able to explain everything for you and allowing our agency to provide the products to keep you protected.

Bobby Berry, Agent"
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Steffan Cimino

July 3, 2024

5  out of  5
rating by Steffan Cimino
"I was able to save a significant amount of money switching to State Farm. Chris Ford was very professional and made me feel comfortable and not forced to make the switch. You can tell he cares about people! It was a great experience."
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Eddie Huff

May 1, 2024

5  out of  5
rating by Eddie Huff
"Mrs Denise was great she needs a raise"
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Nicci Davis

January 25, 2024

5  out of  5
rating by Nicci Davis
"I’ve been with Mr. Berry Since 2014 and I’ve always received excellent customer service. Denise has also been a Godsend at explaining and answering all of my questions. Thank you for being dedicated to serving your community Mr. Berry and Staff."
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keith trehy

December 12, 2023

5  out of  5
rating by keith trehy
"brilliant!"
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jo boyz

December 5, 2023

5  out of  5
rating by jo boyz
"My experience with Stare Farm has always been great. Denise is a rockstar!!! She always there for me and the family with all our insurance questions and needs!"
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Zarya Amin

October 15, 2023

5  out of  5
rating by Zarya Amin
"Outstanding customer service. Shout out to Denise."
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Queen Moe Olden

September 19, 2023

5  out of  5
rating by Queen Moe Olden
"I have been with Bobby Berry State office for over 12 years and I love his Staff ( Denise) always polite and helpful !"
We responded:
"Thanks, Queen for your kind words and being a loyal customer over the years!"
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Gina Nunn

May 22, 2023

5  out of  5
rating by Gina Nunn
"We have had Bobby Berry and State Farm Insurance for 15 years in East Nashville! His company has been reliable, friendly, stable and responsible! Many thanks to him and his great company!"
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Michael Billingsley

April 18, 2023

5  out of  5
rating by Michael Billingsley
"Amazing customer service I would definitely suggest this office provide your insurance needs ...."
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Steve Hendrix

March 15, 2023

5  out of  5
rating by Steve Hendrix
"Mr. Berry and his staff are the best. They are very courteous, knowledgeable and dependable. I would recommend this office for all your insurance needs.
Steve Hendrix"
We responded:
"Thanks for your kind words Steve! "
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73Larebear

September 29, 2022

5  out of  5
rating by 73Larebear
"Great place to deal with ! Staff is always available and helpful!"
We responded:
"Thanks so much for your business and kind remarks Larry! We're honored to be your provider of insurance and financial services products."
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Jazmyn

June 16, 2022

5  out of  5
rating by Jazmyn
"Denise has been nothing short of amazing in helping me with switching my policy to Tennessee. She kept me updated every step of the way and made everything so easy.
Customer satisfaction is their #1 priority and it shows.

If you’re looking for insurance in Nashville, I 110% recommended this office."
We responded:
"Thanks Jazmyn for your kind words. We certainly appreciate you allowing Denise to help you in your transition. Welcome to Tennessee!!"
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Being Brittany Williams

April 28, 2022

5  out of  5
rating by Being Brittany Williams
"Nikkie was my agent she was Knowledgeable, and friendly great service."